TPP Services created Missouri's first cannabis secret shopping program for dispensaries and brands. Our evaluations help operators improve compliance, customer experience, budtender performance, merchandising, and sales execution across Missouri's cannabis market.

Cannabis Retail Evaluation · Missouri

Real experiences. Real data. Better decisions.

Independent retail evaluations and advisory for Missouri cannabis operators—built to uncover risk, improve execution, and strengthen the customer experience.

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You can’t improve what you can’t see.

Staff behave differently when they’re being watched. Compliance gaps often go unnoticed until they matter.

Customer experience varies by location, shift, and employee. Internal reviews only show part of the picture.

Risk Visibility

Surface compliance and operational issues before they become expensive problems.

Retail Execution

Understand how your team performs during real customer interactions.

Revenue Opportunity

Identify missed upsell, loyalty, and merchandising opportunities.

Core Service

Retail Audits & Mystery Shopping

Structured, repeatable evaluations designed specifically for cannabis retail.

Compliance risks
Experience gaps
Missed sales opportunities
Inconsistent execution
All audits are scored on a standardized 1–5 scale.

What we evaluate

A standardized framework covering the full customer journey.

Entry
Greeting, professionalism
Staff
Education, recommendations
Compliance
Signage, disclosures
Checkout
Accuracy, closing

This isn’t generic mystery shopping.

✓ Built for cannabis retail
✓ Missouri-focused
✓ Structured + repeatable
✓ Designed for action

Who we work with

Retailers

Improve consistency and reduce risk.

Brands

Understand how products are sold.

How it works

1. Scope defined
Align on priorities

2. Evaluations conducted
Real customer interactions

3. Findings documented
Clear observations

4. Insights delivered
Actionable recommendations

Built for Missouri operators

DCR expertise
Objective perspective
Consistent framework

Additional Services

For operators looking to go deeper, we provide targeted support across sourcing, operations, and compliance.

Sourcing & Procurement

Align product mix with demand and margins.

Operational Reviews

Identify workflow inefficiencies.

Compliance Audits

Surface risk before it becomes an issue - STL Cannabis Services, LLC works with us to cover all of your compliance needs.

Stop guessing. Start seeing what’s actually happening.

Move from assumptions to clarity.

Let’s Talk