Independent Cannabis Retail Evaluations · Missouri

Secret shopper monitoring for Missouri dispensaries.

Discreet mystery shopping that reveals compliance risks, experience gaps, and missed revenue opportunities—before they become problems.

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What we evaluate

A standardized framework covering the full customer journey.

Entry
Greeting, professionalism, ID flow
Staff
Listening, education, recommendations
Compliance
Disclosures, signage, risk indicators
Merchandising
Visibility, pricing clarity
Promotions
Offers and loyalty communication
Checkout
Accuracy and closing
Trust
Likelihood to return
Protocols
Medical vs adult-use consistency
All evaluations use a consistent 1–5 scoring model.

Why it matters

Missouri’s market is growing fast—bringing more scrutiny and competition.

Independent evaluations show what’s actually happening in-store, not assumptions.

Designed to surface real compliance and operational risks.

Who we work with

Retailers

Identify risks, gaps, and missed revenue across locations.

Brands

Understand how products are positioned and promoted.

How it works

1. Scope defined

2. Visits conducted

3. Findings scored

4. Insights delivered

What clients receive

  • Executive summary
  • Standardized scoring
  • Detailed observations
  • Compliance visibility
  • Actionable insights

Built for Missouri operators

Focused exclusively on Missouri cannabis retail

Aligned with DCR expectations

Objective, repeatable evaluation model

About

TPP Services provides objective visibility into cannabis retail performance across Missouri.

Interested in working together?

Get a clear, independent view of your retail execution.

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